I think you're doing the right thing. Taking your time.
我觉得你们做得对。慢慢来。
I'd like to allow anyone to ask whatever questions they may have.
我乐意接受任何人提出的任何问题。
It's quite simple. You put a very hot, wet cloth on your shoulder for one minute. Then put a packet of frozen peas on the shoulder for one minute. And so on and so on.